Privacy Policy

Last updated: July 7, 2026

Tile-Igos Renovation & Construction ("Tile-Igos", "we", "us", "our") respects your privacy. This policy explains what personal information we collect through tile-igos website (the "Site"), how we use it, and the choices you have. We handle personal information in accordance with the Personal Information Protection Act (British Columbia) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

• Information you provide: when you request a quote or contact us, we collect your name, phone number, email address, property address, and any project details you share (including photos you send by text or messaging apps).
• Information collected automatically: we use cookies and similar technologies (including Google Tag Manager and Google Analytics) to collect device information, approximate location, pages visited, and interactions with the Site, such as form submissions, phone-call clicks, and use of our price estimator. We also use a cookie to keep the version of the page you see consistent between visits.

2. Consent

By submitting a request on our website, through an advertising form, or by contacting us via phone, email, or messaging apps, you consent to the collection and use of your personal information as described in this policy.

3. How We Use Your Information

• To respond to your inquiry, schedule inspections, and prepare quotes;
• To provide and improve our services and the Site;
• To measure the performance of our advertising and website content;
• To communicate with you about your project;
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share it with service providers who help us operate the Site and our business (such as analytics and advertising platforms, form-processing and communication tools), strictly for the purposes described above, and where required by law. Some providers may store data outside of Canada; where they do, your information is subject to the laws of those jurisdictions.

5. Cookies & Analytics

You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the Site. To opt out of Google Analytics, you may use Google's opt-out browser add-on.

6. Retention

We keep personal information only as long as necessary for the purposes above, or as required by law, and then securely delete or anonymize it.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, or withdraw consent to its use, by contacting us at info@tile-igos.ca or +1 (778) 251-5507. We will respond within the timelines required by applicable law.

8. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children

The Site is not directed at children under 13, and we do not knowingly collect their personal information.

10. Changes

We may update this policy from time to time. The "Last updated" date above reflects the latest version. Continued use of the Site after changes means you accept the updated policy.

11. Contact

Tile-Igos · Vancouver, BC · info@tile-igos.ca · +1 (778) 251-5507